ASUS Dec 2012 Laptop Windows 8 COA?

Fred Marshall
Fred Marshall used Ask the Experts™
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I may need to reinstall Windows 8 on an ASUS laptop built Dec 2012.  It was purchased from Best Buy.
I see no COA on the case and may need to reinstall Windows from scratch.
Where is the COA?
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
The first thing to try is the recovery partition. The help docs should tell you how to recover from the recovery partition. For Lenovo, start and interrupt with the Enter key or press the ThinkPad button. I do not know what it is for ASUS laptops.

The licensing for Windows 8 is stored in the BIOS. You need to get the recovery DVD from Best Buy (they should supply) or from ASUS Support (not my favourite support vendor).

You may be able to download the ISO from Microsoft but you would need to prove purchase.
Top Expert 2013
Commented:
what laptop model is it?  

here how to restore to factory settings :  http://www.asus.com/support/FAQ/1006133/
Most Valuable Expert 2015
Commented:
As mentioned already, PC's that came with windows 8.x don't have COA's, as the product key is stored in the BIOS. Just use the recovery partition to restore the system to factory defaults, or the recovery USB stick you made when you got the laptop if you have to change the HD. The system will be activated automatically.

If you don't want to use recovery partitions or sticks to do the factory restore, you need to get an installation DVD of the same OS version you had installed (Windows 8.0 OEM, 8.0 Pro OEM etc), and then the installation will automatically use the key from the BIOS.
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Most Valuable Expert 2013
Commented:

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Commented:
Thanks all!
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Fred - you are very welcome and I was happy to help.

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