We have installed a new Citrix Farm and we are almost ready to begin testing that new Citrix farm with some of our company employees/users. Hence, we have 2 Citrix farms working side-by-side and both are independent of each other(using different virtual servers and different netscaler web addresses). We are using the older Citrix Setup for production until we have properly tested the new Citrix setup.
My questions are:
1. Why do I get a Citrix Receiver error "You have not chosen to trust go daddy secure certificate authority-G2, the issuer of the server's security certificate.
" when I try to launch an application from the new Netscaler external web address, while using my Apple MacBook Air?
a. The 2 browsers that I have tried are Safari or Chrome?
b. Both browsers get the same pop-up message error.
c. The new netscaler address is https://test.company.org
If I use the same external netscaler address (for the new Citrix Setup) on a Windows PC there are no problems. I have used Internet Explorer, Google Chrome and Mozilla Firefox without any problems. I think there must be a setting that should be set in Safari, on my MacBook Air.
My MAC does work just fine when I use a separate netscaler address that we have setup when we are inside the company network. That web address is https://storefront.company.org
. Perhaps a setting must be set in the safari security settings for the external netscaler web address (https://test.company.org
Equally important, everyone that is using a Mac or any device) from our company is using the production web address just fine (https://portal.company.org
). That same web address works just fine on my MacBook Air. The problem is with the new external netscaler Web access. I can authenticate just fine; but, I cannot trigger the Citrix Receiver to work correctly with the external web address on my Mac.