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We did not move them out of roaming when we upgraded to office 2013 the user can no longer see the quick parts she had office 2007 Also we have the quick parts on her desktop and when we open in up in word we can not see anything it comes up blank here is what we now are seeing with office 2015 in c:\users\[username]\appdat<wbr />a\roaming<br />
<a href="https://filedb.experts-exchange.com/incoming/2015/06_w24/917802/quickparts.png" target="_blank" class="file-inline" title="pic (7 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>quickparts.png</a>
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We did not move them out of roaming when we upgraded to office 2013 the user can no longer see the quick parts she had office 2007 Also we have the quick parts on her desktop and when we open in up in word we can not see anything it comes up blank here is what we now are seeing with office 2015 in c:\users\[username]\appdata\roaming
quickparts.png [https://filedb.experts-exchange.com/incoming/2015/06_w24/917802/quickparts.png]

quickparts.png

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Something did not get installed correctly.<br />
Here's what my %appdata%\Microsoft folder looks like.<a href="https://filedb.experts-exchange.com/incoming/2015/06_w24/917976/Appdata-Microsoft-Templates.png" target="_blank" title="%appdata%\Microsoft folder (84 KB)"><img alt="%appdata%\Microsoft folder" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2015/06_w24/800_917976/Appdata-Microsoft-Templates.png" /></a>Just the Microsoft folder itself in my Roaming folder has 26 other folders in it, including the Templates folder, where my NormalEmail.dotm (as well as Normal.dotm) resides.<br />
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Try adding the \Microsoft\Templates structure to the \Users\[username]\Appdata\<wbr />Roaming path, placing the Normal and NormalEmail .dotm files in that folder, and see if Quick Parts works properly, then.
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Something did not get installed correctly.
Here's what my %appdata%\Microsoft folder looks like.%appdata%\Microsoft folderhttps://filedb.experts-exchange.com/incoming/2015/06_w24/917976/Appdata-Microsoft-Templates.pngJust the Microsoft folder itself in my Roaming folder has 26 other folders in it, including the Templates folder, where my NormalEmail.dotm (as well as Normal.dotm) resides.

Try adding the \Microsoft\Templates structure to the \Users\[username]\Appdata\Roaming path, placing the Normal and NormalEmail .dotm files in that folder, and see if Quick Parts works properly, then.

Appdata-Microsoft-Templates.png

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We have upgraded users to office 2013 and some users have quick parts we have moved the quick part files out of the roaming folder but for some reason the document is showing up blank even though it says there is something in the document
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We have upgraded users to office 2013 and some users have quick parts we have moved the quick part files out of the roaming folder but for some reason the document is showing up blank even though it says there is something in the document

Quick parts

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Office Productivity refers both to the act of being productive and efficient in an office or professional environment, as well as the software applications used to "produce" information. This includes the development of professional skills, creating work processes, and almost any program used to create or modify a document, image, audio or video clip. However, business application suites such as Microsoft Office, which include word processing, spreadsheet and presentation programs, are typically called productivity software, as contrasted with a "utility program," such as a file manager, which is used to organize files and folders on the computer. Many office- and business-oriented groups of programs are organized into suites.