Windows Temporary Profile Issue

I have been working on a user's PC, who works for a company that is on a domain environment. This user has had no issues up until today. It started off with them logging for the day, once they logged in normally, none of the desktop icons would work, essentially they were all dead. The "All Programs" list was empty, and it would not even allow them to open "My Computer" to view the C:\ drive.  From this point, I logged into the administrative profile, which loaded perfectly, and I deleted her profile to attempt a reset of her profile. Once this was done, she was able to log back into her profile successfully. Everything was reset and looked fine, the only issue was that now this was displaying a "Temporary Profile - data/settings will be reset upon logout". She needed access for the day so I kept her logged in and told her not to log out until we figure this out.  

This is a Windows 7 x32 PC. Nothing was changed in Active Directory as far as her user/permissions go. I ran a thorough virus scan to insure that her PC was not compromised maliciously in some form. I also had no problems on other profiles except hers. Does anyone know how to make her profile become permanent again? Let me know if I can provide anymore information in order to help solve this, thanks!
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Sikhumbuzo NtsadaIT AdministrationCommented:
This is a group policy, an administrator could have put the user under strict policies.
Will SzymkowskiSenior Solution ArchitectCommented:
Based on what i have read so far, it seems like a User Configuration Group Policy restriction. But you said that you deleted the profile and now everything is working aside from the temp profile?

If you improperly delete a profile it may not have removed the entry from the registry. At this point when the use logs into the machine it first references the profile path in the registry and if it is still present even after deleting the folder it will not create a new profile, but only a temp profile will be used.

You need to open the registry and delete the associating profile from the location below...
HKLM\SOFTWARE\Microsoft\Windows NT\ CurrentVersion\ProfileList

All of the profiles in the registry will reference a SID. You need to click on each entry and on the right hand pane you will see the friendly name. Once you have found the one for the user, simply delete it.

Then log back in as the user.

I would also have the user login to another machine and see if the issues follow the account.


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Adam LeinssServer SpecialistCommented:
This happens from time to time on our network...logging off and back on usually fixes it without further action.
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Windows 7

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