Hope Someone can help me.
Recently users mailbox was full & we made changes on the exchange, gave him more space. Also user cleaned his mailbox. after doing that user still unable to receive mail from outside emails. I can see the emails hitting our spam filter and no error message on other end as well. user exist in the spam filter as well. btw we are using barracuda.
Any help will be much appreciated.
Did the user actually clean his mailbox (or just throw everything into the Deleted Items folder and leave it there)? What is the size of the mailbox vs Mailbox restrictions? How does the size of his mailbox compare to the restrictions?
I'd run the Powershell
Get-MailboxStatistics to check the size of the mailbox