When sending emails Contacts will not auto populate.


I just upgraded a user from MS Office Professional Plus 2007 to MS Office Professional Plus 2013. When the user goes to send a new email he starts to type in the recipients name, and it does not auto populate. This doesnt happen with all recipients names only random names. This function was working prior to the upgrade.

Thank you

George HernandezPC Lab TechnicianAsked:
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George HernandezPC Lab TechnicianAuthor Commented:
I imported the nk2 file and it seems as some of those missing contacts came back but not all of them.
Keith ShackletonIT Team Leader, Client Services, Information SystemsCommented:
It will rebuild over time.  Unfortunately if you already imported from the old version then that will be all that can be recovered.
David Johnson, CD, MVPOwnerCommented:
office 2013 doesn't use .nk2 files any more.

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