Samsung attachment issue


I have a samsung galaxy S4,

I'm using exchange with the e-mail account app, no matter what I do I cannot get it to download e-mail attachments, it just spins endlessly and stays at 0%,

I'm wondering if something is preventing me from being able to download e-mail attachments?

Thank you for the help,
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Ravi AgrawalCommented:
It is probably too late to comment.

However, try the following if not solved

1. Update your Email client to the latest version
2. Delete your account & set it up again
3. Clear Data of the Email client under Settings / App

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.