Exchange 2010 - Online Archive - Retention Policy deletes Objects instead of moving to Archive


we want to use the Automatic Retention Rules for archiving objects to the online Archive in Exchange 2010.

We set up own Tags and a own Policy, but the Elements have been deleted.
So we had to restore the deleted items with PowerControls.

Now we set up a System Tag in a policy, which moves items older than 2 years to the Archive, but the items get deleted as well.
So we have to restore the items again.

Whats wrong with the Retention policy?
Is it possible to move only inbox and sent items to the Archive which are older than two years???

Please give us note.

Best Regards.

Lukas KaderavekGeschäftsführerAsked:
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AmitIT ArchitectCommented:
For default folders you can only do either delete and allow recovery or permanently delete. You cannot do it on inbox or sent folder, as those are default folders. You need to create a tag select "All other folder in the mailbox" and then move to archive.

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Lukas KaderavekGeschäftsführerAuthor Commented:
I will check this twomorrow - and come back!
Thank you!
Lukas KaderavekGeschäftsführerAuthor Commented:
OK,  I activated the Archive for a Mailbox with the tags and policy as you mentioned...

The online Archive is now connected in owa and Outlook 2010, but I don't see any items in it, except Deleted Items and this is empty, because we dont have deleted items.
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Lukas KaderavekGeschäftsführerAuthor Commented:
Can you please tell me, why I don't see Inbox or Sent Elements in the Archive?
AmitIT ArchitectCommented:
let me review more on this and come back to you.
Lukas KaderavekGeschäftsführerAuthor Commented:
Thank you!
AmitIT ArchitectCommented:
Do you have Enterprise CAL and did you also create Archive mailbox before applying the policy. Couple of articles, I am providing here to read.
Lukas KaderavekGeschäftsführerAuthor Commented:
I'm using SBS 2011, so no Enterprise CALs, or?

I activated the Archive for the Office Mailbox.
Lukas KaderavekGeschäftsführerAuthor Commented:
Now it works, after a few days, all of the old elements from inbox and sent objects are in the Archive.
Thanks a lot.

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