We have about Konica Minolta Printer . it is a network printer . every time we scan from this printer document going to junk folder in outlook .
We have 2 identical Printers with the same configuration which are working fine.
I have changed some settings on the printer
Scanned documents should now have the attachment name of: Document.PDF instead of the SSA9879879.PDF
still the issue is persist .
if I go to user mailbox and go to junk and block the sender or move it to inbox it will work for one day and next day back to normal every scanning documents going to junk folder
Could you please assist me or guide me to the right solution