Exchange Server 2010: Email not received by internal user but was sent successfully from 3rd party application

People,

I'm having issue with my web application sending out email to my internal user, the email size is just under 2 MB and I have make sure that the attachment and other limits are set to 25 MB.

Here's the error that I've seen from the Exchange 2010 SP3 transaction log:

554-5.3.4 Content conversion limit(s) exceeded 
554 5.3.4 STOREDRV.Deliver.Exception:ConversionFailedException; 
			Failed to process message due to a permanent exception with message The content conversion limit has been exceeded. 
			ConversionFailedException: The content conversion limit has been exceeded. [Stage: CreateReplay]

Open in new window


EventID: FAIL
Source STOREDRIV

Any help would be appreciated.

Thanks.
LVL 11
Senior IT System EngineerIT ProfessionalAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

systechadminConsultantCommented:
you will need to involde your developer to check the code if you alreade confirmed that limits are fine. Kindly check with your developer. Also enable verbose logging on send connector or receive connector to check the logs there.
Senior IT System EngineerIT ProfessionalAuthor Commented:
Gaurav,

what needs to be checked with the developer ?
Will SzymkowskiSenior Solution ArchitectCommented:
Is this attachment a Zip file?

Also based on the error message.
The content conversion limit has been exceeded

This is something that cannot be changed, that i am aware of.

Will.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Senior IT System EngineerIT ProfessionalAuthor Commented:
Thanks !
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.