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.chm files note opening

Last Modified: 2015-06-23

I have an application that's running off of a network share and I'm unable to view the help files from within it. I've tried the following popular responses:
- unblock the .chm file (it wasn't blocked)
- add the registry key explained in this MS KB: http://support.microsoft.com/?kbid=896054 and adding my network share to my trusted sites in IE. This allows me to view the pages of the help file when I open it from my network share but not from the application.

Anything else you can suggest trying?

Thanks in advance,
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