outlook 2003 favourite folder

Hi Experts,

I have a quick questions about outlook 2003.

we use public shared folders which are available to view in 'folder list view'. But you obviously cant see the shared folders in 'Mail view'.

we have a lot of shared folders and it starts getting messy.

is there anyway I can add the shared folder I use (+sub folders) to my favourites list in 'Mail View' or is there anyway I can have my own favourites list in 'folder list view'

I can right click on the folder and select 'add to favourites' but this still only displays under public folders half way down the list and isn't easy on the eyes.
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Don't use favorites, but Shortcuts instead. It's still not ideal, but it's at least something you have a bit of control over.
Phil CoulsonCommented:
Hey there,

In order to add your shared folder to your favorite list in mail view all you need to follow these simple steps:
Go to the Folder List view in Outlook.
next you move to any public folder, right click on it and select "Add to Favorites".
In the Folder List view, go to Public Folders >> Favorites >> XYZ.
Right click on "Favorite list" that you created and select "Add to Favorite Folders".
Your public folder will now appear in the "Favorite Folders" pane in the Mail View of Outlook.

I hope this answer matches your query. I case of any further doubt feel free to respond back.

Best Regards
peggiegregAuthor Commented:
that's exactly what I tried doing Phil, but it only shows in favourites under my folder list not my mail view
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

Phil CoulsonCommented:
Hey there,

It seems that you have turned of the favorites for the mail view. Do do so all you need to do is just go to the navigation pane and select the favorites option.

For further assistance you can refer to the following link as well: https://support.office.com/en-in/article/Turn-on-or-off-Favorites-in-the-Navigation-Pane-4689a82d-f21b-4632-8a72-0b27f6054b2e

peggiegregAuthor Commented:
Morning Phil,

Sorry I don't know if I am explaining myself properly.

the favourites folder is showing in both Mail view and folder view.

if I add things to my favourites in mail view, then it will show under my favourites in mail view.
if I add things to my favourites in folder view, then it will show under my favourites in folder view.

what I am trying to do is get a public folder (which can only be viewed from folder view to my knowledge) to show in my Mail View.

when I try to drag and drop the folder it says that a public shortcut can not be added to mail view.

is there a way round this or not?

peggiegregAuthor Commented:
I think what I am asking to be done is not possible. can someone just confirm that is the case and I will close the question?
You actually confirmed it yourself. That's why my first comment was based on shortcuts.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.