Outlook Sent Item folder Exchange 2010

I like to know if this is possible we have 3 users who have access to a shared mailbox added to their own Outlook profile. I need to know if this is possible, when they send an email from  the shared mailbox, the sent email ends up in their "sent items" and not in the shared mailbox "sent items" folder?

is there a way to do this, I know they can open the shared mailbox as profile and that works, but I need to know if the above is possible or not?

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Andy MIT Systems ManagerCommented:
What version of Outlook are you using? If it's 2010 or greater you can add the shared mailbox as an actual exchange mailbox alongside the existing one on the user's profile and when an email is sent from that email address it should place the sent mail into the correct sent items folder.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
TemodyPickalbatros, IT ManagerCommented:
Creat a role to move sent messages from their own sent item to the shared mailbox
badabing1Author Commented:
Andy - I added the mailbox in user's own outlook profile and its same result? using outlook 2010

Temody - if I do that then all their own sent emails from their own profile will also end up in their as well?

Just to clarify the shared mailbox is an actual mailbox - sorry for any confusion.

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

TemodyPickalbatros, IT ManagerCommented:
what`s shared mailbox app you use
Andy MIT Systems ManagerCommented:
Hmm, that should have worked. If you lok at the Outlook options under Mail > Save Messages what's enabled for:

Save copies of messages in the sent items folder
When replying to a message that is not in the inbox save the reply in the same folder
badabing1Author Commented:
Adding the mailbox into the user's profile has worked.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.