Citrix vdi-in-a-box broken image - error code 1231

I receive the following error message when I update windows 7 image on Vdi-in-a-box: esktop VM intentionally called broken by desktop agent communication: Join domain: Domain join failed with error code 1231
other images are working perfect with the same AD account and configurations. The same image was working before but I start to get this message recently.
FILA ASUOMAsked:
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Sekar ChinnakannuStaff EngineerCommented:
How about your AD environment are you using multiple forests? make sure its syncing properly between the domain.
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FILA ASUOMAuthor Commented:
I was able to fix it. The AD environment is healthy and other images are updated and prepared with no troubles.
The porblem with this image was a contradiction between IPv4 and IPV6 so the ping and trace commands were successful but the communication with the AD was failing and the image goes broken. after disabling the IPv6 I was able to prepare the image and publish it. Thanks for your help.
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FILA ASUOMAuthor Commented:
I worked for 10 continuous hours to fix it as it was the main image for the company and I did not want to get troubles on Monday, and I did not get answers within the past two days since I posted the message.
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