Link to home
Start Free TrialLog in
Avatar of Chris Millard
Chris MillardFlag for United Kingdom of Great Britain and Northern Ireland

asked on

Exchange 2010 not sending outbound email

Customer has SBS 2003 with Exchange 2003, and in this domain an Exchange 2010 server has been installed. All mailboxes and public folders have been migrated.

Exchange 2010 has a send connector on the hub transport to send all outbound email through a smarthost (EPA/FuseMail). Everything to now has been working

Windows updates were run on both servers last night, and since doing so, Exchange 2010 isn't sending emails out of the organisation. There are no bouncebacks (yet).

I can send mail into the organisation and to other internal users.

This is my only exposure to Exchange 2010, so I don't know what to check.
Avatar of R--R
R--R
Flag of India image

Check the exchange queue if the emails are sitting in queue. Also check all the exchange services are running.
Avatar of Chris Millard

ASKER

I'm seeing an error in the event log which reads:-

The Microsoft Exchange Mail Submission service is currently unable to contact any Hub Transport servers in the local Active Directory site. The servers may be too busy to accept new connections at this time.
That might be the cause of the issue. Please restart the exchange services and check again.
I've restarted the Exchange 2010 server, and checking the Mail Queue, it shows 72 queued messages, and the Next Routing Hop shows as:-

cn=first routing group,cn=routing groups,cn=first administrative group,cn=administrative groups,cn=first organisation,cn=Microsoft exchange,cn=services,cn=configuration,dc=mydcname,dc=local

This appears to be therefore routing through the old Exchange 2003 server rather than straight out through the smarthost?
ASKER CERTIFIED SOLUTION
Avatar of Simon Butler (Sembee)
Simon Butler (Sembee)
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Simon - the old Exchange 2003 server is acting up (disk errors) following last nights reboot after Windows Updates.

What I have done is create a new send connector on Exchange 2010 and set the source server as the Exchange 2010 server. I have then stopped and restarted the Microsoft Exchange Transport service on Exchange 2010 and all email is now going out.

I am going to get rid of Exchange 2003 as soon as the customer allows it!