Exchange 2010 quarrantined mailbox sbs2011

I have a customer who has had one persons email mailbox quarantined twice in the last 2 months.
I have successfully deleted the reg key as described in http://blogs.technet.com/b/sjimmie/archive/2010/07/09/mailbox-quarantine.aspx
then restarted IS and all is fine again.

What I am looking for is the reason why this one users mailbox has been quarantined twice now, this is the only time I have ever come across this problem.

The user in question has a mixture of Windows Laptop W7, Iphone 6 and a Blackberry.

Is there any way I can look for clues on whats causing it please
InsideviewM.D.Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Andy MInternal Systems ManagerCommented:
I would start by having a look through the event logs on the exchange server. If the mailbox has a problem I would expect to find some errors in there. You could also check the activesync logs to see if it's one of the phones causing the problem.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
InsideviewM.D.Author Commented:
the server seems slow and I am trying to reduce the load, I have removed the wsus role as all the users are remote laptop users,

I would also like to DISABLE the sharepoint services as they are not used, is this just a case of disabling the sql server (SharePoint) service in the services panel?
0
Andy MInternal Systems ManagerCommented:
Yeah just disable the SharePoint SQL database service and all the sharepoint services.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.