Move or copy Symantec Backup Exec 2012 Database to Symantec Backup Exec 2014?

Good Day,

I have Symantec Backup Exec 2012 on an existing server that will eventually be retired. I have a newer type of server that I've installed Symantec Backup Exec 2014 on and has yet to be used. Is it possible to copy or move the Symantec Backup Exec 2012 database over to the newer server that has Symantec Backup Exec 2014? I have not been able to find any good information on this even on the Symantec website.
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Deepak ChauhanSQL Server DBACommented:
Do you want to migrate Symentec BE. Here is the step by step info from Symantec product support.
jslaughtAuthor Commented:
Yes that's what I'm trying to do. I will try your suggestion above and let you know how it goes. In my situation, here are the specifics:

Old Server                               MIGRATE TO                       New Server
Symantec Backup Exec 2012 DB                                                      Symantec Backup Exec 2014 DB
Windows Server 2008 R2                                                                  Windows Server 2008 R2
Deepak ChauhanSQL Server DBACommented:
hope will be gone with no issue.
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jslaughtAuthor Commented:
tried the suggested link above as suggested by the expert and when trying to restart the BE services I'm now having trouble getting the BUExec device & media service to start.
Deepak ChauhanSQL Server DBACommented:
Could you post the error if possible.
jslaughtAuthor Commented:

"Backup Exec Manager

One or more Backup Exec Server services has failed to start
Backup Exec Device media service failed to start.

Service failed to respond to the start request Exit code = 1066, service specific exit code = 536928977"
Deepak ChauhanSQL Server DBACommented:
Here is possible cause and solution of this error.
jslaughtAuthor Commented:
verified all the suggestions in your above link and none were the solution. Backup Exec on the new server was working fine until I tried your initial suggested link. Is it not recognizing what I migrated over? is it getting confused with the old database name vs. the new name?
Vitor MontalvãoMSSQL Senior EngineerCommented:
That URL is for "How to migrate Backup Exec to another server with a different Windows OS version."
What you want is "How to upgrade Backup Exec to another server with the same Windows OS version."

Don't you have a legal copy of Backup Exec? If so you can request for Symantec support.
Vitor MontalvãoMSSQL Senior EngineerCommented:
Did you also upgrade the SQL Server version?
Deepak ChauhanSQL Server DBACommented:
Check RPC service is enable on the server, SQL server service should be started.
Deepak ChauhanSQL Server DBACommented:
These link are directly from Symantec and works for both different and same version. There were filtered steps only which require in this type of migration.
You can check detailed link here from Symnatec with installation.

Also BE service dependency on the SQL server service

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jslaughtAuthor Commented:
@ Vitor Montalvão .....

- Both URLs "How to migrate Backup Exec to another server with a different Windows OS version." or "How to upgrade Backup Exec to another server with the same Windows OS version." I believe do not address my original question which is:

How do you move a Symantec backup exec 2012 existing database from one server with Windows Server 2008 R2 to a new server with a new Symantec backup exec 2014 install with Windows Server 2008 R2?

- and yes I do have a legal copy of Backup Exec ... why wouldn't I as this is in support of my job who purchased the product.

- I did not upgrade the SQL Server version as both the Symantec Backup Exec 2012 and Symantec Backup Exec 2014 use the same SQL server instance

@ deepakChauhan ....

RPC Service and SQL Server service is already enabled and started on server ...

I'm currently going through the latest link you provided ...
jslaughtAuthor Commented:
@ deepakChauhan

your link provided above "How to migrate (move) Backup Exec from one system to another with the same version of BE, Windows and same or different computer names"

Before I muddle my issue further, the link title above does not match what I'm trying to do. Again, I'm trying to move the Symantec Backup Exec 2012 database to Symantec Backup Exec 2014. Both servers have Windows Server 2008 R2.

How should I proceed?
Vitor MontalvãoMSSQL Senior EngineerCommented:
I did not upgrade the SQL Server version as both the Symantec Backup Exec 2012 and Symantec Backup Exec 2014 use the same SQL server instance
You have both running at same time? Shouldn't you have only one version running? Also, there's no migration utility with the new Backup Exec version?
jslaughtAuthor Commented:
@ Vitor Montalvao ...

YES indeed both my Symantec Backup Exec 2012 and Symantec Backup Exec 2014 databases point to the same SQL Server. The intent is to eventually uninstall Backup Exec 2012 and solely use Backup Exec 2014 but I need the old database with the old backups (to be able to restore old backups, etc.) first.

SQL server is able to hold multiple databases and both 2012 BUExec and 2014 BUExec databases were coexisting just fine with no conflicts until I followed the first Symantec article suggested by deepakChauhan. Now I can't get the services for my Symantec Backup Exec 2014 install to start.

What's the best way to fix this issue?
Vitor MontalvãoMSSQL Senior EngineerCommented:
I'm afraid I can't help you with a fix but check this EE article: Upgrading Backup Exec 2012 to 2014
You may ask the author for help.
jslaughtAuthor Commented:
Solution works best for my issue.
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