The site's security certificate is not trusted

Hello,

I am using a Samsung Galaxy S5 phone, Android version 4.4.2.  I visit a site with a https and shows a valid certificate on a Windows 8.1 PC with IE 11, but the same site shows an error on the Samsung phone.  The error is:

The site's security certificate is not trusted!  You attempted to reach www.family.com, but the server presented a certificate issued by an entity that is not trusted by your computer's operating system.

What can I do to have the phone show the site is secure?
PBITAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Chris HarteThaumaturgeCommented:
Is the time and date set correctly on your phone? Whenever I have seen this before it was because the date on the phone did not match the certificate.
0
PBITAuthor Commented:
The time and date is set correctly on my phone.  It is updated automatically.
0
PBITAuthor Commented:
There was something wrong with the SSL certificate and had to reinstall them.  It works now on Samsung phones.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
PBITAuthor Commented:
I had to reinstall and the certificates on the web server.  That fixed everything.  Host company said there were certificates that were overlapping.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Android

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.