NDR In Exchange 2003

Hi, I gave an Exchange user that is getting a bounce back message whenever anyone tries to send email to him.  He can send fine, but cant receive.  I will post the complete message below.  It refers to his mailbox being full.  However, there are no limits on his mailbox and it is currently only 264 MB in size.  Other users have mailboxes 4 times the size of his and they are working fine.  Any ideas?  Thanks in advance!

Your mail message to the following address(es) could not be delivered.
This is a permanent error. Please verify the address(es) and try again.

child status 100...The e-mail message could not be delivered because the user's mailfolder is full.

--- Below this line is a copy of the message.

Return-Path: <sadjei@webaddo.com>
Received: (qmail 12946 invoked by uid 30297); 15 Jun 2015 22:04:56 -0000
Received: from unknown (HELO p3plibsmtp01-03.prod.phx3.secureserver.net) ([])
          (envelope-sender <sadjei@webaddo.com>)
          by p3plsmtp04-05.prod.phx3.secureserver.net (qmail-1.03) with SMTP
          for <jordan.mahoney@burkelawatl.com>; 15 Jun 2015 22:04:56 -0000
Received: from pmta2.delivery5.ore.mailhop.org ([])
      by p3plibsmtp01-03.prod.phx3.secureserver.net with bizsmtp
      id gm4w1q00R0GeRrq01m4wrG; Mon, 15 Jun 2015 15:04:56 -0700
Received: from WebAddoTablet (unknown [])
      by outbound2.ore.mailhop.org (Halon Mail Gateway) with ESMTPA
      for <jordan.mahoney@burkelawatl.com>; Mon, 15 Jun 2015 22:05:06 +0000 (UTC)
Reply-To: <sadjei@webaddo.com>
From: "Solomon A. Adjei" <sadjei@webaddo.com>
To: <jordan.mahoney@burkelawatl.com>
Subject: test2
Date: Mon, 15 Jun 2015 18:04:51 -0400
Organization: WebAddo, Inc.
Message-ID: <007001d0a7b7$4e53c170$eafb4450$@webaddo.com>
MIME-Version: 1.0
Content-Type: multipart/related;
X-Mailer: Microsoft Outlook 15.0
Thread-Index: AdCnt02i2YZArS2fTQCC7xJ7C1H8/w==
Content-Language: en-us

This is a multipart message in MIME format.

Content-Type: multipart/alternative;

Content-Type: text/plain;
Content-Transfer-Encoding: 7bit
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Will SzymkowskiSenior Solution ArchitectCommented:
Have you tried to move the users mailbox to another database in your Exchange environment?

webaddosolAuthor Commented:
As far as i know we only have one database.  Not quite sure how to do that.
Will SzymkowskiSenior Solution ArchitectCommented:
Just create a new mailbox database on the same server. Once you have done that move the mailbox to the new database and test it again.

Simon Butler (Sembee)ConsultantCommented:
That isn't an Exchange error.
Does the user have their email forwarded to an external mailbox?
Alternatively, are you using a POP3 connector to get the email from an external server?
It looks like GoDaddy is involved in email flow somewhere.


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
webaddosolAuthor Commented:
There is a pop connector being used. I will track down the service being used.  Will keep you posted.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.