SCOM email notifications is not running due to unhealthy server!


I hope my message finds you well

Please I've a serious situation here, my customer called me saying the suddenly SCOM Email Notification Aren't sent as usual.

he has one virtual SCOM management server and it's OperationManager DB and OperationManagerDW are hosted on another clustered SQL servers (physical)

first i was thinking it may be Channel/Subscribers/Subscriptions problem, but their configuration are good. and i don't see any errors or warnings in Monitoring>>Operations Manager> Notification node>> Active Alerts & All Events.  but after searching i found that that SCOM server status isn't healthy!

after reviewing the Operations Manager event log in eventvwr, i found a lot of critical errors like: (with various rules)

Log Name:      Operations Manager
Source:        HealthService
Date:          6/16/2015 4:16:08 PM
Event ID:      4506
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      scom
Data was dropped due to too much outstanding data in rule "Microsoft.Windows.Server.6.2.OperatingSystem.PercentMemoryUsed.Collection" running for instance "Microsoft Windows Server 2012 R2 Standard" with id:"{5BF8D7A7-E4D3-4F72-1622-8A5C4B16E039}" in management group "MG01".

and another a lot of warnings:

Log Name:      Operations Manager
Source:        HealthService
Date:          6/16/2015 4:20:25 PM
Event ID:      2115
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      scom
A Bind Data Source in Management Group MG01 has posted items to the workflow, but has not received a response in 168720 seconds.  This indicates a performance or functional problem with the workflow.
 Workflow Id : Microsoft.Exchange.15.MailboxStatsCollection.Rule
 Instance    : scom.domain.local
 Instance Id : {388730E4-EE6C-978D-62F9-29B2E03E7510}
So what i can i do to bring the server healthy again, and then get the email notifications running?
Thank you
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Randy DownsOWNERCommented:
Maybe this will help. The guide has a number of resolutions depending on what you discover.

In Operations Manager, one of the performance concerns surrounds Operations Manager Database and Data Warehouse insertion times. The following is a description to help identify and troubleshoot problems concerning Database and Data Warehouse data insertion.  

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Wilson WongEnterprise Systems Monitoring EngineerCommented:
First off, i don't think those errors may necessarily have anything to do with the lack of email alerts.  Secondly, if you're looking for SCOM alerts related to the lack of email alert generation, don't just look under open alerts.  Look under closed alerts as well.

Also, double check the logs on your SMTP gateway server and check and see if those alerts are making it to your gateway.  Do you have a failover smtp gateway server specified under your SMTP channel?
eslamzorinaAuthor Commented:
Thanks Wilson for your reply
I think you are right, yesterday i figured out the solution that was invalid subscriber configurations.
and i discovered that emails was being sent to the admin account mail box during the last weeks.

and yes they have to two smtp gatway servers

thanks Wilson
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