AutoVue error

Hello Experts!
My main client is a high end machine shop that makes medical equipment/Sugerical equipment/body parts.
They use severl high-end CNC programs and use AutoVue to view parts before they cut them.

On this ONE computer, I get this error: "Unexpected error in fileGet3DentityDefinitions"
and it will not open a drawing. This SAME file opens on many other computers fine.

I updated the video driver to the latest. This computer is a brand new Dell Precision desktop with 16 GB RAM.

I uninstalled the program and reinstalled it with no luck.

Any ideas on what to do to fix this issue?
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Would be nice to hear file extension and "high end CNC" software name that created it...
DocomonAuthor Commented:
Fixed it myself. Turns out the issue was with the Intel Video driver! Strange.

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DocomonAuthor Commented:
The issue was the Intel Video driver. Replaced video adaptor and it works perfectly now.
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