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Avatar of Soufiane Adil, Ph.D
Soufiane Adil, Ph.D

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RAM issue

Hi

I have a new HP Z840 with 64g of RAM and Windows 8.1 pro 64.

My problem is only 32g of RAM is detected, how to fix this issue ?

Thank you
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pjam
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It appears that this workstation will support dual CPU's from what I am seeing. How many do you have installed? If you only have one CPU and don't install the RAM in the proper DIMM's on this motherboard the RAM in the DIMM's for the second processor will not be recognized.
Avatar of Soufiane Adil, Ph.D
Soufiane Adil, Ph.D

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Worked for me