Check Received HP Servers and Storage

Dears,

I got a new servers and SAN storage and i need a help to know if what i got is a factory new or refurbished hardware, how i can do that? please help, it's my first time.

Thanks
RhalaAsked:
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andyalderSaggar maker's framemakerCommented:
You can get the approximate date of manufacture by looking up the warranty here - http://h20564.www2.hp.com/hpsc/wc/public/home . One exception to that is if it is HP reconditioned/re-marketed.

If there is an R added to the end of the part number, e.g.  A5597AR then it's a A5597A that's been reconditioned by HP so the warranty date is when HP re-sold it, not when it was made.
David Johnson, CD, MVPOwnerCommented:
most refurbished machines blank out the serial #
RhalaAuthor Commented:
Hi andyalder, i checked the link, i couldn't found word "refurbished" on the link, could you please clarify more how i can check and see the hardware type
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andyalderSaggar maker's framemakerCommented:
If that link finds the server and lists the part number with an R at the end of it it is HP reconditioned/refurbished. HP will not know if it is reseller refurbished of course but the number of years warranty there is left will tell you that.
RhalaAuthor Commented:
Hi Andyalder,

i like the point which you mentioned about the remaining years warranty because i notice one year left from the warranty, is there any link from HP which explain that? at least explain the warranty start and end?
andyalderSaggar maker's framemakerCommented:
http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/warranty-shows-incorrect-date/td-p/2703795 says that they use the date of manufacture plus 1 month unless the original purchaser sent in a warranty registration form. Pretty sure it's the same for servers and storage except that the warranty period is 3 or 5 years rather than the 1 year warranty you get on consumer goods. If the page shows exactly 1 year remaining it implies it was manufactured 25 months ago.

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