Windows is unable to start service.

Dear EE,

Please see that when we try to run the application, we receive the attached error.

Operating system = Windows Server 2008 EE

Thanks
error.jpg
Netsol-NOSAsked:
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Zephyr ICTCloud ArchitectCommented:
Hi, what application are you trying to start?
Netsol-NOSAuthor Commented:
Dear EE,

our customized application build in PowerBuilder. This is a workflow exe. when we click the workflow exe. the error appears.

Regards,
Zephyr ICTCloud ArchitectCommented:
Does the user starting the application has the necessary rights? This issue can sometimes be caused by insufficient user rights.

Try starting the application with explicit administrator rights maybe ... See if it helps.
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Netsol-NOSAuthor Commented:
yes the user has administrator rights.
Zephyr ICTCloud ArchitectCommented:
You could check if the counters aren't disabled in the registry and or rebuild the counters, check this Microsoft article for more info.
Netsol-NOSAuthor Commented:
Counters are not disabled in the registry.
Please note that this is production servers. We can not perform any thing which can cause the server in danger.
Netsol-NOSAuthor Commented:
Dear Gurus,

Any solution ?
Zephyr ICTCloud ArchitectCommented:
Well, the only thing left is the rebuild of the counters, if that's not an option ...

Did you check the system logs for more information? Is there a log for the service/software that might help? You can debug services sometimes, since this is a customized service that might be interesting...  But this can't be done on a production server, as you said this is one ...

Isn't there a debug option for the Powerbuilder application? There should be an option in the PB.ini file according to some sources, called PBDebug="<on>/<off>"

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Windows Server 2008

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