Link to home
Start Free TrialLog in
Avatar of drmonoe
drmonoe

asked on

One Drive for Business Click to Run Installation Issue

Recently we started our deployment of Microsoft's One Drive for Business (SharePoint Sync client).

For our test group, we've instructed people to install the sync client that's available from their my.sharepoint site:

User generated image
Unfortunately, some users are encountering the following error when they try to install:

User generated image
I've submitted a question at the Office 365 forums but so far, haven't received any useful replies.

Any wisdom that can be offered here is appreciated.
Avatar of Vasil Michev (MVP)
Vasil Michev (MVP)
Flag of Bulgaria image

As it says on the error, you cannot mix the MSI and C2R version of Office 2013 (you seem to have Lync basic or the VL/MSI installed). Getting the MSI install version of ODfB seems nearly impossible nowadays, but you can try the steps in this article: http://blog.kloud.com.au/2014/07/25/onedrive-for-business-redistributable-installer-using-the-office-deployment-tool-for-click-to-run/

If it doesnt work for you, the other option will be to remove Lync and reinstall it via C2R.
ASKER CERTIFIED SOLUTION
Avatar of drmonoe
drmonoe

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of drmonoe
drmonoe

ASKER

The solution offered is the best (and only) approach to the problem I posted about.