Outlook 2003 looking different

peggiegreg
peggiegreg used Ask the Experts™
on
My outlook 2003 configuration appears to have changed when sending an email. the layout has changed but I don't know why.
I have lost my 'to' box
I have lost my 'from' box
I have gained the 'conversation' box

can someone advice?

- please see attachment
outlook-change.PNG
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Commented:
H, it appears that you're "posting a conversation" not sending an email. Can you make sure you're in your Inbox before creating the new email? Also, can you walk us through the process you're doing to get to this screen? Perhaps even a screencast (https://www.screencast.com/)

Also, you can try to click the down arrow next to the "New" button on the main Outlook screen and choose "Mail message" to make sure you're creating a new email.

I don't remember Outlook 2003 well after so many years so just guessing what you might be seeing.

Hope this helps
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
The title bar says Untitled Discussion so it is not a new email. As noted above, please choose New Email.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial