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What version of Exchange do you have?
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We think it was due to our 3rd party application enabling itself during the backup window of exchange which resulted in copies of emails along with the unread emails...
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We think it was due to our 3rd party application enabling itself during the backup window of exchange which resulted in copies of emails along with the unread emails...

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Hello<br />
<br />
As above. &nbsp;I'm getting notification from some users. &nbsp;Is there anything I can check to see what the problem maybe?<br />
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It's generally tying in with a user who has three machines and an active sync device. &nbsp;My hunch is that the emails are being read on the iPad over AS but the laptop and remote machine isn't syncing the messages read, stay unread on the main desktop pc.<br />
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Thanks
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Hello

As above.  I'm getting notification from some users.  Is there anything I can check to see what the problem maybe?

It's generally tying in with a user who has three machines and an active sync device.  My hunch is that the emails are being read on the iPad over AS but the laptop and remote machine isn't syncing the messages read, stay unread on the main desktop pc.

Thanks

Active sync devices showing unread emails after they have been read or deleted from outlook...

A smartphone or smart phone is a mobile phone with an advanced mobile operating system that combines features of a personal computer operating system with other features useful for mobile or handheld use. They typically combine the features of a cell phone with those of other popular mobile devices, such as personal digital assistant (PDA), media player and GPS navigation unit. Most smartphones can access the Internet, have a touchscreen user interface, can run third-party apps, music players and are camera phones. Most Smartphones produced from 2012 onwards also have high-speed mobile broadband 4G LTE internet, motion sensors, and mobile payment mechanisms.

Smartphones

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.