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mmj1Flag for United States of America

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Outlook 2010 - Export a large mailbox to a PST file

Our email is hosted with Office365 and we use Outlook 2010 as our email client on our workstations.  I have a user that has a very large mailbox (9+ GB).  In an effort to get her email cleaned up, I was trying to make a copy of her current email account and copy it to an external hard drive.  I have full access to her email and I tried exporting her email folders to a PST file on my desktop.  The process ends with an error and does not complete successfully.  I was trying to copy the email account before working with her to clean up her mailbox.  Any suggestions on how I can get a copy of her email account in PST format?  The copy would be used in case we have to connect to that PST file to search for an email that may be needed in the future.  Thanks
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Murali Reddy
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Split and export to different PSTs folder wise. It will also helps to stop the PST corrutpion as well, more the size, more prone to corrupt.
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ASKER

Please provide a little additional assistance.  How would I split up the export?  Can I select only certain folders to export?  Do I check or uncheck "include subfolders" - thanks
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Murali Reddy
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Thanks for the info - so far it did work successfully on the user's inbox.