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David Sankovsky
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Internal e-mails not showing email address

Hi Everyone.

I'm managing a hosting Exhcange 2010 environment that has more than one domain, much more.

The issue I'm having is this. Suppose we have to companies A and B, which both happen to be our clients.

If John Doe from Company A would happen to send a mail to Richard Roe from company B, Richard's mail client will display the "From" field as "John Doe" only - without the email Address.

This is a problem because the companies aren't related in any way - they simply sit on the same Exchange server.

Another issue that's caused by this behavior include mails forwarded to external addresses - meaning, supposing John Doe sends a mail to Jane Doe and they are both from the same company - the mail address won't show but that's not really a problem - but if Jane was to forward that mail to a third party - which is not hosted on the same server - the third party would see Jane's mail address but not John's and if they need to answer John's question that might've been redirected through Jane - they won't be able to do so as they don't see his email address.

In short - I need to configure my Ecchange server to show the sender's email address on all mails.
ExchangeEmail Servers

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David Sankovsky

8/22/2022 - Mon
SOLUTION
Amit Kumar

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ASKER CERTIFIED SOLUTION
Guy Lidbetter

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David Sankovsky

ASKER
It appears that it's official - according to MS themselves it's impossible unless I use the email address as the Display Name.
Guy Lidbetter

HUH! So you run to microsoft and didn't trust me?

Lol - just kidding, glad you got an official answer there.
David Sankovsky

ASKER
Actually I asked them about a week before posting the question here.
As you can see, they answer very quickly..
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