HP Networked Printers Freeze Program

About two weeks ago we started having issues printing to HP Printers through our network. This happens if the computers is shared from another workstation, shared via a Windows 2008 server or accessed directly via an Ethernet connected HP printer. USB attached HP printers work fine with no issues.  Other networked non-HP Printers work fine with no issues. We have about 100 computers and I believe this issue only happens on two of them. Both computers have Windows 7 Professional 32Bit.  

Right clicking on a networked HP printer and choosing Printer Properties will not display the properties dialog. If I try printing to that printer it will freeze any program that tries to print to it.

Right clicking on the local printers or non-HP network printers and choosing Printer Properties disable the properties dialog normally and do not have any issues when printing.

I have disabled Symantec EndPoint Protection and the Windows Firewall but that did not solve the issue. I deleted and reinstalled the printers and updated the drivers but that did not solve the issue. Restarting the Print Spool does not solve the issue. Restarting the Computer solves the issue for 1 print job then it will start freezing again.  

Printers that I have issues printing to through the network: 2x HP LaserJet 4100, HP LaserJet Enterprise 500 color,  HP M1536dnf mfp. Any help with this is appreciated.
smihelpAsked:
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smihelpAuthor Commented:
I disabled the Symantec.cloud Cloud Agent service and the Symantec.cloud EndPoint Protection service from startup.  After rebooting the computer we no longer have any issues printing to the networked HP printers. I'm guessing that an update to Symantec Endpoint caused this issue. I will call them for a fix.
smihelpAuthor Commented:
The issue came back even with Symantec uninstalled. I believe it's Office 2013 that's causing this issue. Don't know if there's a fix though.
Spike99On-Site IT TechnicianCommented:
Drivers for older HP printers have been known to cause issues with the spooler. If you stop & restart the spooler, does that restore the ability to print to those HP printers?

Do you see any unusual processes in TaskMgr like HPBOID.exe or HPBPRO.exe?  

In the application event log, are you seeing any errors about the HP BiDi channel components installer?  If you are, check out an answer I posted about the problem:
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2008/Q_27786470.html
smihelpAuthor Commented:
It was the Printer’s Status Notification conflicting with Microsoft Office 2013

Tested Solution:
->Control Panel->Devices & Printers->(select printer->right mouse)->printer properties->Device Settings tab->Installable Options (near bottom)->Printer Status Notification->change to 'Disabled'.
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/Printer-driver-hangs-when-printing-with-Office-2013-Windows/td-p/2570715

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hdhondtCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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