Outlook 2010 - Exchange 2010 - Online Archive search not working

Whe we do a research, only result in mailbox are seen.
We can't select index parameters the archive mailbox. It said : disabled by your administrator
How have we disabled this ?
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htamAsked:
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Simon Butler (Sembee)ConsultantCommented:
Where did your Outlook 2010 come from? Volume licence or other method? Some functionality is restricted to Outlook as supplied with Office Professional Plus, which is only available on volume licencing.

Simon.
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htamAuthor Commented:
Let me check
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AmitIT ArchitectCommented:
Did you tried with powershell.
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htamAuthor Commented:
Checked and licence are good
Powershell ... strange only partial result
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