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al4629740Flag for United States of America

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trying to import sent items, contacts, inbox and calendar from pop3 server

We have a provider who hosted  our email and now they are going out of business.  We got Office 365 Exchange to replace the service.  However, I need to download all the contacts, inbox and calendar.  The old server is POP3, IMAP cabable.  I tried connecting outlook 2013 to the old server to download all the information, but it appears only the inbox downloads into the pst file.  I don't see the contacts and calendar and sent items.

What am I doing wrong?  Is it possible to get that information with POP3?
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Avatar of David Sankovsky
David Sankovsky
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Its a one person company....does that explain it?

The only thing that shows up is the inbox.  They use SmarterMail 13.x
I don't know that mail system, seems to be a webamil based one, but regardless, if your outlook client can't see the information, it can't export it..
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Is ActiveSync something I download to install?  Or is it builtin to Exchange?

How do I use it?
It is built in, but your host needs to turn it on.
So after they turn it on, then it would be as simple as connecting to Office 365 Exchange and then drag and drop.  However the old server, IMAP or POP does not sync the contacts and calendar, so that really does not work
What product and version is your old server?
smarter mail 13.x