Remote Desktop Connection logon doesn't finish. Blue desktop and mouse arrow shows
Windows 2008 Server R2
Issue happens when logon as domain admin.
No issue when other user logs on.
I think it's related to a problem I'm trying to fix. Previously, when logging on, instead of running the logon .bat, the text editor SciTE would open the .bat file. The logon would not continue, i.e. show desktop and shortcuts, until I closed the editor.
Yesterday, I changed the default association action / behavior of .bat file to Notepad. I think I should have chosen CMD.EXE or reset the association to the default instead.
Now, a RDC logon logs on but doesn't finish. Just the blue desktop and mouse arrow shows.
I close the RDC window and try again. Each time, it starts a new logon. This confirms my suspicion that prior logons are still there.
Again, this is via RDC. I have not tested this at the physical server yet. But I suspect the issue will persist.
How can I fix this?
Issue happens when logon as domain admin.
No issue when other user logs on.
I think it's related to a problem I'm trying to fix. Previously, when logging on, instead of running the logon .bat, the text editor SciTE would open the .bat file. The logon would not continue, i.e. show desktop and shortcuts, until I closed the editor.
Yesterday, I changed the default association action / behavior of .bat file to Notepad. I think I should have chosen CMD.EXE or reset the association to the default instead.
Now, a RDC logon logs on but doesn't finish. Just the blue desktop and mouse arrow shows.
I close the RDC window and try again. Each time, it starts a new logon. This confirms my suspicion that prior logons are still there.
Again, this is via RDC. I have not tested this at the physical server yet. But I suspect the issue will persist.
How can I fix this?
Davis McCarn
Does anything happen if you start the Task Manager <CTRL-ALT-DEL> and use it to start explorer.exe?
ASKER
Hi Davis,
Here's a PSList output of the remote server:
Here's a PSList output of the remote server:
Name Pid Pri Thd Hnd Priv CPU Time Elapsed Time
atashost 1924 8 4 100 1864 0:00:00.015 36:09:19.051
avp 3320 8 70 2001 282984 0:19:53.064 36:09:01.867
BackupExecManagementService 5284 8 14 616 77940 0:00:19.094 36:08:06.810
bedbg 1988 8 4 72 3272 0:00:00.031 36:09:15.510
benetns 4352 8 8 188 10472 0:00:01.575 36:08:19.791
bengine 4428 8 17 470 31524 0:04:01.130 36:08:19.667
beremote 1952 8 15 460 47164 0:50:02.629 36:09:17.507
beserver 4640 8 115 1587 118280 0:03:30.242 36:08:35.566
csrss 620 13 9 1309 4032 0:00:14.149 36:10:11.264
csrss 852 13 7 74 2980 0:00:01.248 35:46:18.071
dfsrs 1448 8 12 244 10324 0:00:09.375 36:09:14.433
dfssvc 3400 8 16 242 9840 0:00:40.575 36:08:59.020
dns 1780 8 41 2784 321440 0:00:14.757 36:09:13.716
dsm_om_connsvc32 3188 8 23 392 64548 0:00:45.599 36:09:02.742
dsm_om_shrsvc32 2792 8 9 162 3100 0:00:00.795 36:09:06.961
dsm_sa_datamgr32 1352 8 24 381 24896 0:05:38.568 36:09:14.761
dsm_sa_eventmgr32 1080 8 7 183 5356 0:00:18.548 36:09:15.198
Idle 0 0 16 0 0 571:06:53.931 0:00:00.000
ismserv 2364 8 9 132 5484 0:00:00.717 36:09:10.705
javaw 3328 8 29 723 33988 0:25:19.730 36:09:01.793
javaw 5480 8 19 623 40772 0:45:10.720 36:08:06.001
klnagent 2400 8 33 1064 26192 0:02:03.349 36:09:10.533
LogonUI 1084 13 6 174 9912 0:00:00.436 35:46:16.889
LogonUI 5956 13 6 171 9848 0:00:00.109 36:07:48.435
lsass 772 9 47 2890 90304 0:02:59.167 36:10:04.603
lsm 780 8 11 254 4996 0:00:10.795 36:10:04.525
Microsoft.ActiveDirectory.WebServices 1876 8 16 343 48444 0:00:18.657 36:09:22.779
Monitor 3268 8 4 65 2144 0:00:00.031 36:09:02.333
mr2kserv 2452 8 4 99 1800 0:00:00.015 36:09:09.504
msdtc 6728 8 12 162 4940 0:00:00.093 36:05:50.554
ntfrs 2760 8 15 341 18728 0:00:05.850 36:09:07.101
PDAgent 3004 8 12 338 17368 0:05:22.890 36:09:05.904
PDEngine 5488 8 10 208 11948 0:26:00.602 36:08:05.991
PresentationFontCache 2060 8 6 180 26656 0:00:00.218 36:09:13.248
pvlsvr 4004 8 15 477 29396 0:00:18.798 36:08:53.697
RMI 5436 8 4 65 2144 0:00:00.046 36:08:06.107
services 764 9 8 395 14124 0:00:05.085 36:10:04.868
smss 512 11 3 44 1148 0:00:02.246 36:10:18.425
spoolsv 1848 8 24 742 26536 0:00:35.646 36:09:22.920
sqlbrowser 3208 8 9 126 2308 0:00:00.015 36:09:02.696
sqlservr 2476 8 61 851 224656 0:02:43.301 36:09:09.348
sqlwriter 3248 8 6 218 8064 0:00:00.873 36:09:02.514
svchost 12 8 14 348 13496 0:00:40.716 36:09:53.621
svchost 204 8 8 350 9156 0:00:29.281 36:09:53.886
svchost 936 8 34 1291 67240 1:05:49.196 36:09:53.200
svchost 988 8 11 407 7896 0:00:07.378 36:09:55.352
svchost 1060 8 14 387 12548 0:00:06.645 36:09:52.981
svchost 1148 8 9 225 14224 0:00:07.690 36:09:50.750
svchost 1188 8 18 611 33604 0:00:39.405 36:09:50.532
svchost 1308 8 16 327 11848 0:00:02.964 36:09:49.159
svchost 1760 8 46 333 30932 0:00:10.639 36:09:13.763
svchost 2584 8 4 76 2516 0:00:00.000 36:09:07.211
svchost 3132 8 4 71 2532 0:00:00.000 36:09:02.868
svchost 3152 8 5 180 3484 0:00:04.165 36:09:02.862
svchost 5804 8 12 289 5652 0:00:09.921 36:08:04.354
svchost 5888 8 5 136 3216 0:00:00.156 36:08:04.294
System 4 8 220 8570 112 1:58:17.390 36:10:18.534
vds 5776 8 13 161 5004 0:00:00.686 36:08:04.641
wininit 664 13 3 103 2900 0:00:00.390 36:10:06.943
winlogon 6200 13 3 92 3496 0:00:00.124 35:46:18.046
WmiPrvSE 4164 8 7 145 12356 0:07:02.965 36:08:39.532ASKER
Here's the same in the tree format:
Name Pid Pri Thd Hnd VM WS Priv
Idle 0 0 16 0 0 24 0
System 4 8 215 8602 4164 716 112
smss 512 11 3 44 4532 1852 1148
csrss 620 13 9 1301 53092 6860 4032
wininit 664 13 3 103 46448 6468 2900
services 764 9 7 393 50744 18136 14072
svchost 12 8 14 351 58116 17148 13616
svchost 204 8 7 359 41932 13588 9104
svchost 936 8 33 1283 592928 82748 67344
svchost 988 8 11 407 49376 13896 7896
WmiPrvSE 4164 8 7 145 43064 14636 12356
svchost 1060 8 14 384 100264 22668 12548
dsm_sa_eventmgr32 1080 8 7 183 61704 10800 5356
svchost 1148 8 9 225 76968 22120 14224
svchost 1188 8 18 604 515968 40696 33608
svchost 1308 8 17 330 51932 15432 11904
dsm_sa_datamgr32 1352 8 25 383 119836 30136 24948
dfsrs 1448 8 11 241 70736 18108 10296
svchost 1760 8 46 335 634924 31740 30932
dns 1780 8 41 2782 367224 316612 321440
spoolsv 1848 8 24 742 155460 37948 26536
Microsoft.ActiveDirectory.WebServices 1876 8 16 343 567244 52344 48436
atashost 1924 8 4 100 30660 4672 1864
beremote 1952 8 13 458 287816 73568 47116
bedbg 1988 8 4 72 17996 5740 3272
PresentationFontCache 2060 8 6 180 510392 23852 26656
ismserv 2364 8 10 134 39028 8384 5568
klnagent 2400 8 33 1055 156868 6028 26164
mr2kserv 2452 8 4 99 28220 4448 1800
sqlservr 2476 8 61 735 1612376 209176 224656
svchost 2584 8 4 76 22820 5148 2516
ntfrs 2760 8 15 341 342396 2360 18728
dsm_om_shrsvc32 2792 8 9 162 134320 8124 3100
PDAgent 3004 8 14 340 97436 22992 13780
svchost 3132 8 4 71 22836 5156 2532
svchost 3152 8 4 180 20448 6248 3428
dsm_om_connsvc32 3188 8 23 391 669868 66060 64548
sqlbrowser 3208 8 9 126 30940 5280 2308
sqlwriter 3248 8 6 218 107616 15828 8064
Monitor 3268 8 4 65 49224 4648 2144
javaw 3328 8 29 723 275552 36232 33988
avp 3320 8 67 1999 851844 66500 281152
dfssvc 3400 8 13 232 50228 14600 9684
pvlsvr 4004 8 15 477 423560 50176 29396
benetns 4352 8 8 188 88160 19340 10472
bengine 4428 8 17 470 641040 55092 31524
beserver 4640 8 113 1587 897944 137944 118232
BackupExecManagementService 5284 8 14 576 610368 48736 76900
RMI 5436 8 4 65 49224 4652 2144
javaw 5480 8 19 623 263572 44372 40772
PDEngine 5488 8 10 209 84824 20976 11928
vds 5776 8 13 161 44608 11772 5004
svchost 5804 8 12 287 42800 12228 5644
svchost 5888 8 5 136 31452 7476 3216
msdtc 6728 8 12 162 62808 10760 4940
lsass 772 9 49 2900 743476 82996 90460
lsm 780 8 11 250 33892 8348 4984
LogonUI 5956 13 6 171 86196 17688 9848
csrss 852 13 7 74 39168 5276 2980
winlogon 6200 13 3 92 23152 6348 3496
LogonUI 1084 13 6 174 86232 17132 9912SOLUTION
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Your best bet is to restore the server to a time when it worked properly.
If that's not possible, find another Windows Server 2008 R2 server, and use regedit to export the contents of HKEY_CLASSES_ROOT\.bat and HKEY_CLASSES_ROOT\batfile and then import. Alternatively, you could manually set the same; whichever is easiest for you.
If that's not possible, find another Windows Server 2008 R2 server, and use regedit to export the contents of HKEY_CLASSES_ROOT\.bat and HKEY_CLASSES_ROOT\batfile and then import. Alternatively, you could manually set the same; whichever is easiest for you.
SOLUTION
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ASKER CERTIFIED SOLUTION
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ASKER
See my last post.