Altaro Backup - Failed to handle backup location pool

While attempting to add a backup location in Altaro v5. I get this error "Failed to handle the backup location pool"

Backup also fails with error - refer screen dump
backup.jpg
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Snowbella KilangitAsked:
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nobusCommented:
i suspect disk problems, so:

start testing the drive; since it is a seagate - use this :  http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=seatools-win&vgnextoid=552bd20cacdec010VgnVCM100000dd04090aRCRD

personally i prefer the DOS version - but you can use the windows tool as well

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nobusCommented:
snowbella -can you post the outcome?  what was wrong, or what did you find out?
we like a bit of feedback also
Snowbella KilangitAuthor Commented:
Ooooops sorry, your suggestion that it was a disk error made me focus on the disk and not the software. I checked if the system was able to read and list the disk using diskmgmt.msc and it was, so I deleted the disk as a backup location in altaro and added it again from scratch...managed to add without the error. Thankyou for your help
nobusCommented:
tx for  the feedback -  always useful
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