windows 7 pro program blocked

I have installed a particular program on my windows 7 Pro 64 bit system:
Spotmau

I know that this program can be considered as possible malware but it is running perfectly well on my other computers running windows 7 Pro 64 bit

The difference is that the problematic computer has malwarebytes and trend titanium running
I have tried disabling these apps but the software still does not rn
If I click the exe files for the Spotmau they do not respond at all

Can anyone suggest what is stopping this program from running
doctorbillTechAsked:
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JohnBusiness Consultant (Owner)Commented:
If the program works perfectly well in other 64-bit computers, make an exception for the program in both Malwarebytes and Trend.

I use Exceptions in Symantec Endpoint for example to install and use Cain (oxid.it).
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doctorbillTechAuthor Commented:
I tried that with Trend and Malwarebytes
I also tried disablining the services

Still no luck
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JohnBusiness Consultant (Owner)Commented:
There must be something else blocking the install of the program then.

Restart the problem computer and restart one computer with the application installed. Allow both the stabilize.

Now run Task Manager on each one and compare the processes running line by line. What is running on the problem computer that is not running on the good computer?
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doctorbillTechAuthor Commented:
That was my thought but there are an awful lot of processes and services to compare
Any ideas of apps to generate excel sheets of tasks / processes
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JohnBusiness Consultant (Owner)Commented:
You cannot save a list of processes with Task Manager.

Download, install and run Process Explorer from Microsoft.

You cannot save the whole thing but you can look at longer trees (like Explorer) and save to a Text File. Be sure to click on View, Show Processes from All Users first.

Another Program - Speccy by Piriform (not free) can list Processes and save the list to a Text or XML file. You might look at that.

Easier: Look through Programs and Features on the good computer and also on the problem computer. What is installed on the problem computer? This is not a long list.

There were tons of Windows updates out this past week as well as the week before. Are all systems at the same level of update?
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doctorbillTechAuthor Commented:
I will report back
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nobusCommented:
if you click the setup for Spotmau - and nothing happens, OPEN task manager, and check if it is running
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doctorbillTechAuthor Commented:
Not solved but some thoughts to work on
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