I purchased a HP Stream Mini 300-020 to run some TV presentations with. I upgraded it to Windows Pro 8.1, but I am having a problem getting the windows to activate. When I type in "slui 4" it says it cannot be activated by phone, but it is telling the Product Number does not work, but I have checked with MS and the number is good. Does anyone have a clue why I am having this problem and how I can solve it?
I upgraded it to Windows Pro 8.1 What procedure did you use to do this? Is the Pro an oem or retail version? did you use the any-time upgrade option?
I used volume license through MS. I downloaded the upgrade and placed on a disc. Installed from the disc. No problem with the installation. Just when I go to change the product key to activate it, I get the message the product key is not working. I called MS and they agreed the product key is good, but the phone goes dead after they figure out they cannot not fix it.
ASKER CERTIFIED SOLUTION
This content is only available to members.
To access this content, you must be a member of Experts Exchange.
I figured out the solution.