Can't 'safely remove' device, but can remove the hub its attached to !

I have a 4 port externally powered USB3 hub which works perfectly - with one exception.
When a device is connected to the hub and I select the 'Safely remove hardware and eject media' icon in the system tray the actual device is greyed out and cannot be selected, however, the hub itself also appears and can be selected. See screen capture:Screen Capture
If I select to eject the hub then the hub becomes disabled (If I look at it in device manager it shows as awaiting removal), and ALL devices connect it to it are inaccessible. (unplugging it and reconnecting and or re-booting makes it accessible again).

Ideally I would like to disable the option to eject the hub and enable the ejecting of devices connected to it. Is this possible?

This is on a Windows 8.1 Pro system. All updates applies to to and including 20 June 2015.
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Brian PiercePhotographerAsked:
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JohnBusiness Consultant (Owner)Commented:
Unplug the USB Hub (make sure what can be disabled is disabled).
Turn OFF the computer (orderly shut down).
Unplug the computer. Wait 1 minute.
Start Up without the USB Hub.
Now plug in the USB Hub and a device or two.  Do the devices work now?
nobusCommented:
i have a startech usb 3 hub - and it let me remove the drives
is the drive a flash stick, or a real drive?
Try connecting the hub to another USB3 port
for such problems, safely remove is handy :   http://safelyremove.com/?pid=1

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Brian PiercePhotographerAuthor Commented:
The device is a USB hard drive.
When I use
rundll32.exe shell32.dll,Control_RunDLL hotplug.dll
and try to eject the external drive I get a message saying that its not a removable device
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JohnBusiness Consultant (Owner)Commented:
The drive may be busy. You may have a recycle bin on the drive or other files in use.

Turn the computer OFF and remove the drive. Does it start normally?  

Also a hard drive uses more power than most devices and may not be reacting properly. I only use Hard Drives on a USB port on the computer. That works for me.
Brian PiercePhotographerAuthor Commented:
Its a powered hub and works fine - the only issue is the option to 'safely remove' is not available.
I tried the utility mentioned by @nobus and it works!
I would however rather not have to use a third party utility to do what windows should do.
nobusCommented:
tx for the feedback on safely remove

Right click the drive > Properties > hardware > select the drive in question > Properties button > Policies tab; and select Quick removal
see if it helps
_Commented:
Try going into Disk Management, and right-clicking the external drive (bottom pane), select OFFLINE.
Can you eject it now?
Brian PiercePhotographerAuthor Commented:
I guess I'm going to have to stick with the utility
Brian PiercePhotographerAuthor Commented:
Thanks
nobusCommented:
tx for the feedback KCTS - i also found it very handy
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