Configuring o2 Mobile Broadband Connection GSM

Hi Experts,

I want to configure an o2 GSM mobile broadband connection on a Dell Wyse Enhanced SUSE Linux Enterprise machine, OS version 3.0.31-0.9-pae.

I simply want to know how to configure the o2 connection on this, I know our APN Settings, but it's the GSM basic number I am struggling with. See attached images.

Obviously I have contacted o2 enterprise, who say they are not technically trained, they passed me onto a technical department who could not answer my question, and were reluctant to help because I am an enterprise customer. Spent quite a while googling away, then remembered I have an EE subscription :)

Hope you guys can help me out on this.
IMG-1663.JPG
IMG-1664.JPG
Nathan LindleyIT Support EngineerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

gheistCommented:
Do you have some weird keyboard layout that you cannot type APM name in the blank textbox designated for it.

Your kernel version number is not from SuSE (or openSUSE)
Can you confirm output of "uname -r" ?
Nathan LindleyIT Support EngineerAuthor Commented:
Apologies Gheist, I am truly an absolute beginner, I've never really used any version of linux. Please can you guide me on how to get this information? I've no idea how to even run a uname command. Apologies.

It's a Dell Wyse Enhanced SUSE Linux Enterprise  --  it seems quite locked down. But this is out of the box, straight from Dell.

Please can you advise?
gheistCommented:
Can you launch a terminal and execute
user@system ~> uname -r
3.xxxxxxx-pae ????
The ppp dialer in your screenshot should work - it just needs APN name from your provider entered.
The 7 Worst Nightmares of a Sysadmin

Fear not! To defend your business’ IT systems we’re going to shine a light on the seven most sinister terrors that haunt sysadmins. That way you can be sure there’s nothing in your stack waiting to go bump in the night.

Nathan LindleyIT Support EngineerAuthor Commented:
hi Gheist, sorry for the delayed response. The OS version is 3.0.31-0.9-pae

Please could you guide me through the PPP Dialler to connect to o2?

Still not having any luck with it
Nathan LindleyIT Support EngineerAuthor Commented:
still struggling on this. Any ideas?
gheistCommented:
In form of IMG-1664
Enter APN, remove roaming option tickmark and save & connect. There is nothing more needed
Nathan LindleyIT Support EngineerAuthor Commented:
unfortunately, this device, although did have a SIM Slot, did not actually have the modem installed, and needed installing by a third party. This was miss-sold by Dell as being SIM compatible. But is not SIM compatible OOB

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Nathan LindleyIT Support EngineerAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for Nathan Lindley's comment #a40933051

for the following reason:

No suggestions were correct, this is a mistake on Dell's part, advertising this product as SIM compatible.
gheistCommented:
Suggestions indeed were correct even you did not approach any of them.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Linux Networking

From novice to tech pro — start learning today.