Preparing To Install 2008 R2

My first domain controller, which is running Windows Server 2008 R2, is having an issue updating. It is a virtual machine through VMware. Recently I tried to do a normal windows update. I picked the updates I wanted and when I click to install, it says Preparing to Install for maybe 10 seconds and then I get the window saying how many of each type of update is available. It seems like it tries, fails and reverts. My other DC's update fine. One is 2008 and one is 2012. Anyone have any suggestions to try. If you need anymore additional information please let me know. Thank you for your time guys.
Smp351Asked:
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Seth SimmonsSr. Systems AdministratorCommented:
is there an error code?
are you using wsus or straight to windows update?
Smp351Author Commented:
I receive No Code and I'm using regular windows update.

I click Install Updates and I get this normal screen.

Preparing
Then after a few seconds, it just goes back to this screen.

Choose Updates
DeepinInfrastructure Engineer Commented:
Try the below ...clearing the windows update cache and try again


Open Command Prompt by Start -> Run and type “cmd“
On the Command Prompt, type “net stop wuauserv“. This is done so that you will terminate the windows automatic update service to allow us to delete the cache files
Still on the Command Prompt, type “cd /d %windir%” or “cd\windows“
Type “rd /s SoftwareDistribution“
Thats it, the cache has been purged. Now we need to restart the windows automatic update service again. To do that, type “net start wuauserv“

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cwstad2Commented:
Hi please try the following. Copy into a batch file and run. This has helped me in similar situations

@echo off
net stop wuauserv
 rmdir %windir%\softwaredistribution /s /q
 rmdir %windir%\system32\softwaredistribution /s /q
 regsvr32 /s wuaueng.dll
 regsvr32 /s wuaueng1.dll
 regsvr32 /s atl.dll
 regsvr32 /s wups.dll
 regsvr32 /s wups2.dll
 regsvr32 /s wuweb.dll
 regsvr32 /s wucltui.dll
 net start wuauserv
 pause
Smp351Author Commented:
Let me try your suggestions and get back to you guys. I appreciate all the help
cwstad2Commented:
no problem
Smp351Author Commented:
That did seem to work guys. Thanks. I did stop the windows update service and rename that folder. I guess the deletion command did the trick. I'll award you guys equal points as you both had the right solution. Thank you again.
cwstad2Commented:
You are welcome
DeepinInfrastructure Engineer Commented:
No probs... Your welcome
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Windows Server 2008

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