windows 7 Internet Explorer 11 (and 8)
I've never seen this happen and I haven't been able to find a solution.
IE keeps coming up that it has to close. No matter how often I close the message window, it keeps returning.
Eventually I have to use the Task Manager to get rid of IE running and spinning all these errors.
I reinstalled Windows 7 Home Premium from 64 to 32 on an all-new partition. That is, I wiped the hard drive using the Windows install tools for that purpose before installing Windows 7 Home Premium 32.
It made NO DIFFERENCE!! The problem remains.
Heretofore, this computer was working fine.
IE keeps coming up that it has to close. No matter how often I close the message window, it keeps returning.
Eventually I have to use the Task Manager to get rid of IE running and spinning all these errors.
I reinstalled Windows 7 Home Premium from 64 to 32 on an all-new partition. That is, I wiped the hard drive using the Windows install tools for that purpose before installing Windows 7 Home Premium 32.
It made NO DIFFERENCE!! The problem remains.
Heretofore, this computer was working fine.
SOLUTION
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Thje RAM and HD have been tested and are OK.
Solutions requiring IE to *work* aren't going to help because it doesn't work.
No add-ons have been added to this clean, new OS install - other than Microsoft Windows Updates.
Solutions requiring IE to *work* aren't going to help because it doesn't work.
No add-ons have been added to this clean, new OS install - other than Microsoft Windows Updates.
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nobus:
Also, I've never seen this "looping" behavior before.
When IE is started, this happens *immediately*:
START LOOP:
RETURN TO START LOOP:
When I look at the Event Viewer, I see an error with these details:
- System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2015-06-23T16:03:13.000000
EventRecordID 1431
Channel Application
Computer Win7H32
Security
- EventData
winsat.exe
6.1.7601.17514
4ce78e9c
KERNELBASE.dll
6.1.7601.18847
554d7b00
80000003
00034936
f38
01d0adcdf66577ba
C:\Windows\system32\winsat
C:\Windows\system32\KERNEL
593fd52a-19c1-11e5-9ea4-00
are you saying that IE does not run from a fresh installed windows - into which you boot?Yes.
that is hard to believeYes, it is, isn't it?
Also, I've never seen this "looping" behavior before.
When IE is started, this happens *immediately*:
START LOOP:
Internet Explorer has stopped working.(Click on Close Program)
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
[Close Program]
RETURN TO START LOOP:
When I look at the Event Viewer, I see an error with these details:
- System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2015-06-23T16:03:13.000000
EventRecordID 1431
Channel Application
Computer Win7H32
Security
- EventData
winsat.exe
6.1.7601.17514
4ce78e9c
KERNELBASE.dll
6.1.7601.18847
554d7b00
80000003
00034936
f38
01d0adcdf66577ba
C:\Windows\system32\winsat
C:\Windows\system32\KERNEL
593fd52a-19c1-11e5-9ea4-00
ASKER
Well, I have installed some "standard" programs. Perhaps I should try this directly after the Windows install and before any updates or anything else. Chrome and Firefox work fine.
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I thought I had it fixed.
The computer had an unused IDE drive in addition to the boot SATA drive.
Removing the unused drive seemed to make the difference. But I concluded that too soon.
I'm installing Windows from a DVD.
I fully erased the HD this time and reinstalled thereafter from the Windows 7 DVD.
Everything seemed to work fine.
But, after installing over 100 Windows updates, IE would not run again.
I sure hope to NOT scour through all those updates to see if there's one that offends.
The computer had an unused IDE drive in addition to the boot SATA drive.
Removing the unused drive seemed to make the difference. But I concluded that too soon.
I'm installing Windows from a DVD.
I fully erased the HD this time and reinstalled thereafter from the Windows 7 DVD.
Everything seemed to work fine.
But, after installing over 100 Windows updates, IE would not run again.
I sure hope to NOT scour through all those updates to see if there's one that offends.
it seems that the updates are the cause - not the fresh install
you can hope that later updates do fix it + several reboots
also run sfc /scannow
no errors in device manager - and all drivers are installed?
otherwise - use another browser
you can hope that later updates do fix it + several reboots
also run sfc /scannow
no errors in device manager - and all drivers are installed?
otherwise - use another browser
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Thanks for the help! So, as we thought initially, it was hardware ... sort of. And, as we also imagined, it was software.
i don't see why you disable the hardware acceleration from IE.
normally, it is a setting in the software, or driver,
normally, it is a setting in the software, or driver,
ASKER
nobus: You'd have to ask Microsoft about that.... :-)
It's the first thing on the list in IE under Tools / Internet Options / Advanced "Use software rendering instead of GPU rendering". And that's where all the guidance I found for this problem led me. But, as above, it's not reachable that way if IE isn't working. More at:
https://support.microsoft.com/en-us/kb/2528233 where the link to the Fixit lies as well.
It's the first thing on the list in IE under Tools / Internet Options / Advanced "Use software rendering instead of GPU rendering". And that's where all the guidance I found for this problem led me. But, as above, it's not reachable that way if IE isn't working. More at:
https://support.microsoft.com/en-us/kb/2528233 where the link to the Fixit lies as well.
Fred, tx for the info - always useful
Read "Manage add-ons in Internet Explorer"
http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-11