How to get Gmail, Outlook and an android based smartpohone to sync all data amongst themselves.

A client of mine was doing this without any problem up until recently when the sync stopped. The client is remote to me and works crazy hours, so I do not have remote access to troubleshoot at the present time.  She is running Windows 7 with MS office 2013. She has a gmail email account and Outlook and a smartphone. She wants to be able to sync appointments, calendar, contacts and email between the Outlook app and the smart phone. She would really like to be able to do this with her gmail account as well but that isn't important right now. Right now she is entering the info manually twice.
RSchiererAsked:
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Phil CoulsonCommented:
Hey There,

The answer to this question actually depends upon two things:
1)      Is the outlook data hosted by the exchange server or is it standalone outlook?
2)      Next thing is what type of data type you want to sync, like is it contacts, calendar, task or notes?

1. Exchange server hosted Outlook Account


So in case you have an Exchange Server hosted account, it’s actually very easy to sync your data with Android version 2.2 and later. You can get a detailed knowledge on how to do it on the following web site:
https://www.it.umass.edu/support/email/set-up-exchange-email-android-devices-activesync

2. Standalone Account


In case you are a user having standalone outlook account you can refer to the following page and take essential guideline to perform the task:
https://support.office.com/en-us/article/Set-up-email-on-an-Android-phone-or-tablet-886db551-8dfa-4fd5-b835-f8e532091872?CorrelationId=3308ab0f-8407-4f7d-8115-44f14737fce7&ui=en-US&rs=en-US&ad=US 

3. Gmail Sync

In case of google, the first thing you need to know is that google only syncs contacts and calendars. In case you need to tasks and notes as well all you need to is go for the direct sync option.
These are the a few basic tips and tricks that will make you do the job. For any further assistance you are always welcome to reply back.

Best regards
Phil

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RSchiererAuthor Commented:
My apologies for the delay in awarding the points Phil, the client hasn't responded back to me yet. But thanks for the detailed information!

Rich
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