Echange 2007 - mailbox corrupted?

dgswin
dgswin used Ask the Experts™
on
Exchange 2007 SP3 rollup 13

I have a mailbox that does not open, either with an Outlook 2002 client, Outlook 2013 or OWA. The error message is:
Failed attempt to connect to server Microsoft Exchange

When I want to bring back a restore with Tivoli, I have the same error. The mailbox seems corrupt.

Is there a tool to correct the mailboxes?
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Top Expert 2015

Commented:
Hi,

In Exchange 2010 we have New-MailboxRepairRequest powershell script available but in Exchange 2007 it is not available. So please try to run ESEUtil or ISINTEG utilities to repair DB structure. For more info please find this articlearticle

Mentioned article will provide you detailed steps to repair with ESEUtil and ISINTEG utility.
Will SzymkowskiSenior Solution Architect
Most Valuable Expert 2015
Top Expert 2015

Commented:
You can use Exchange Recovery which will scan the database where the mailbox resides and then it should be exportable.

You can also try exporting the mailbox database to PST first to see if that works. You can then import the PST back into a new mailbox if the PST export is successful.

http://www.nucleustechnologies.com/Exchange-Server-Data-Recovery.html

Will.
AmitIT Architect
Distinguished Expert 2017

Commented:
Move the mailbox from one db to another db or server and test again.
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

Author

Commented:
When I Move mailbox, this error:

Summary: 1 item(s). 0 succeeded, 1 failed.
Elapsed time: 00:00:01


Backup01
Failed

Error:
Error was found for Backup01 (Backup01@mrnf.gouv.qc.ca) because: Error occurred in the step: Opening source mailbox. Failed to open mailbox with error: The operation failed., error code: -1056749262

Exchange Management Shell command attempted:
'intranet.MRN.GOUV/Utilisateurs/Centre - Atrium/A1008 Adgari/Backup01' | move-mailbox -BadItemLimit '100' -TargetDatabase 'Huard\SG48\MB48'

Elapsed Time: 00:00:01
IT Architect
Distinguished Expert 2017
Commented:
That confirms you have mailbox corruption. What you can do now. Remove and recreate new mailbox for this user and then restore the database to RSG and export and import the data again.

You can use isinteg or eseutil to repair current prod db, however for one user, I won't suggest.
Will SzymkowskiSenior Solution Architect
Most Valuable Expert 2015
Top Expert 2015

Commented:
If the ESE does not repair the database where the users mailbox resides on I would highly recommend checking out Exchange Recovery in my first post as this has a low level database repair that it attempt to correct any inconsistencies. You will then be able to Export the mailbox to PST right from the program itself.

This also does all of the scanning offline so Exchange is not required. All you need to do is point to the EDB file you restore to a location and the program read the EDB file and presents the mailboxes in the database.

Will.

Commented:
Agree with Amit. If you can create a new mailbox at your end, just create a new one and restore the database to rsg and easily export then import it. However, if wanna use any software, you can test stellar exchange recovery tool or any other software from other third party vendors like, Veeam, Dell -Quest, Codetwo etc..etc.

All are fine.

Best,
The above suggested references looks good to get this job done.

To recover a Microsoft Exchange 2007 mailbox, the recovered .edb and .log files need to be attached to the Recovery Storage Group in Exchange and you must use Exchange-supported tools, such as Exmerge.exe, to extract a .pst file https://technet.microsoft.com/en-us/library/bb795895.aspx

Hope it helps you!

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial