Outlook 2013 Calendar is not retaining Skype for Business Add-In
I have a user running Outlook 2013 (32-bit) that is not retaining the Skpe for Business Add-in. I go to Options, Add-Ins and select Skype Meeting Add-in for Microsoft Office 2013. I then select Manage and select the checkbox for Skype Meeting Add-in for Microsoft Office 2013, The icon appears on the Ribbon until I quit and re-start Outlook where the icon for Skype is no longer available. I check Options, Add-ins again and it is listed in the Inactive Application Add-ins section.
I ran Repair tool in the Control Pannel Mail as well as Scanpst.exe and the problem still exisit.
What do you suggest next?
Ken Castleberry
IT Department
helpdesk@adler.edu
I ran Repair tool in the Control Pannel Mail as well as Scanpst.exe and the problem still exisit.
What do you suggest next?
Ken Castleberry
IT Department
helpdesk@adler.edu
John
Set up a new, test Windows User Profile (Account). Log into the new Windows Account, start up Outlook and test the add-in in the new profile
ASKER
Thank you for your reply, but that will do nothing to diagnose the user's problem. I have the same Outlook configuration and the Skype for Business Add-in work perfectly for me as well as for many other users here in our organization.
It's been suggested that I delete Outlook from his workstation and re-install it. Possibly correcting and hidden Add-in that could be causing the problem.
It's been suggested that I delete Outlook from his workstation and re-install it. Possibly correcting and hidden Add-in that could be causing the problem.
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