I'm evaluating a possibility of moving away from anti-spam solution installed directly on my email server to the cloud based.
Here are some of the reasons:
First and foremost - I have mixed experience with what I'm using now - GFI MAILESSENTIALS.
It has a little bit less of a detection rate than I would like to have. It took me ages to get it to the point where is usable
but still too many spam is getting to my inboxes.
It probably has a potential to be much more effective - it's just support I'm getting is not good enough.
There are other issues - like ocassional situations where it's using
too much of the server resources. Support is very uneven - sometimes I speak to excellent specialists, sometimes it's like talking
to someone who doesnt have a clue. Last but not least - I expect anti-spam product to be supported 24/7, not 24/5.
Other reasons would include greatly reducing traffic coming to my email server.
In terms of features - GFI software is absolutelly great. It has so many features, great interface, and the level of
granularity in setting rules if required.
So far I tried these 2 cloud based solutions:
To be honest, I'm quite dissapointed so far. There is no way they can match GFI's feature set.
Going with them, I feel it would be like a step backward.
I would end up paying roughly the same amount of money for much less features.
I would like to ask you guys what is your experience ? Do you prefer on-site anti-spam or
maybe you know some great cloud based one. I'm especially interested to hear from
anyone who moved from GFI to a cloud service.
FYI, as it maybe important, I have roughly 200 mailboxes.