Print Server does not show printers in conventional way

Hi Experts,

Earlier, users used to search network printers by just exploring "\\print-server-name\". Now this shows only few printers. we need to click additionally on "View Remote Printers". Once they click the see whole list. Am curious on whats the difference ?Accessing "\\print-server-name\" shows different list and then clicking on "View Remote Printers" shows whole list.
Also earlier to install the printer locally we just need to double click on the printer on the print server. But now we need to right click and choose "Connect".

Our users need the earlier method ie to open "\\print-server-name\" and double click on printer to install it! Any help on how to revert it back?


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Spike99On-Site IT TechnicianCommented:
I would check security settings on the printers that aren't showing up: users need to have at least "print" access.
Also, make sure all the printers are shared appropriately:  I wouldn't use share names that are too long or have special characters.  On the sharing tab, is the option to "List in the directory" selected for each of those printers?

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Lee W, MVPTechnology and Business Process AdvisorCommented:
Check the print server - are ALL the printers SHARED?  Post a screen shot of both ways so we can better understand what you're seeing and can better guide you.
sunilswainAuthor Commented:
All printers are shared and listed in directory.. screens attached on the difference noticed.
Lee W, MVPTechnology and Business Process AdvisorCommented:
This behavior has not changed since at least 2003.  The printers folder is for management of the printers on the server remotely, not connecting to them.

If you're not seeing printers you think you should (unless you go into that folder), it's because they are not shared.  Share them.  If you think they are shared, post a screen shot with printer's sharing properties.
sunilswainAuthor Commented:
Hi Experts,

I found the reason. All of the printers are shared. The difference is due to "Everyone" not added into security groups. Since there was some issue with users with Enterprise Admin rights making auto changes to print drivers, we had removed everyone. Adding back Everyone with print rights seems to fix the issue.

Thanks all..
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