Exchange 2010, Outlook 2010 kickback message

I have an outlook 2010 user that when replying to an email gets this kickback and the reply-to email address gets changed to .local which is invalid

#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

What causes the change to .local?
dgrendaAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Amit KumarCommented:
It is possibly outlook cache or wrong contact issue. check if any contact saved by .local e-mail address or cache is there which is having .local e-mail address.

To isolate it, try sending mail from OWA and careful don't choose e-mail address from cache.
0
dgrendaAuthor Commented:
Can I just clear the cache?

How do you do that?

Thanks!
0
Amit KumarCommented:
First try with OWA, if issue is not there with OWA then you can play with Outlook.

1. When you composing mail in outlook and start typing name/address in to/cc you will be able to see hints, there will be a X botton to delete that cached name/address.
2. Check if any contact is saved by that e-mail address, delete or change e-mail address of that contact.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Jeffery HayesSystem Support Technician Commented:
When you type in the name in the address bar click the X that show's it auto populating and manually type in the complete address in full.
0
dgrendaAuthor Commented:
thx for assistance, resolved.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.