WSD and Laserjet P2035n and Windows 7

I have 2 or 3 sites which are mostly using Windows 7 computers.  The sites have one or two HP Laserjet P2035n printers connected via Ethernet as network printers.

Recently, selected users started having problems with at least the P2035n printers and, possibly, others.
The problem is printing multiple copies of the same print job - including test pages.  Actually, it is "print without end" until we shut things down and start over.  Very disruptive.

I tend to attribute this behaviour to WSD.  While I have attempted to install all printers with a tCP/IP port and have attempted to turn off WSD on the printer(s) when possible, I'm not the only printer installer on computers and printers are introduced without my involvement.
Only WSD seems to be a common element but then it remains confusing.
For example, I found a P2035n with WSD NOT enabled but using WSD on a computer anyway .. ????

I just fixed a computer with this problem by removing all the printers and starting over.  In this case I forced the connection to be TCP/IP.

I have probably more questions than I know how to ask:
- what determines whether a computer will use WSD for a printer?  Is it the printer?  Is it another printer with WSD enabled?  Is it the computer / printer install?  I've not found what seems to be consistency.
- is WSD problematic as I suspect.  I've read things that suggest it is.
- would you use WSD on purpose?  Would you avoid it on purpose as I've done?
what else should I be asking?
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Fred MarshallPrincipalAsked:
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JohnBusiness Consultant (Owner)Commented:
HP printers now use the WSD port to print. WSD is Web Service Device. If the driver is installed properly, the WSD port is all that will be installed and the printer will use it.

Sometimes you can install a basic driver and use a TCP/IP port. But if you change a properly installed WSD port to TCP/IP, it will probably break at some point. I have seen this happen.

So if you installed the proper driver, use the WSD port.
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Fred MarshallPrincipalAuthor Commented:
OK.  But then what about the never-ending page printing issue?
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JohnBusiness Consultant (Owner)Commented:
That is normally a driver problem, or it could possibly be caused by change a WSD port to TCP/IP. I only rarely see endless printing and I just turn off and restart. It does not happen very often. But you say it is frequent, so I would look to the printer driver.
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JohnBusiness Consultant (Owner)Commented:
The way I work HP printers is this:

1. High Volume Low Function HP Laser Printers:  I use the standard or basic printer driver and hook up TCP/IP. Works.

2. Low Volume High Function HP All in One Printers: I use the advanced (full function) printer driver and hook up WSD. Works.
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Fred MarshallPrincipalAuthor Commented:
Why would one who is completely at ease with setting up TCP/IP interfaces, use WSD at all?
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JohnBusiness Consultant (Owner)Commented:
For Full Function All-in-One devices, WSD provides web services and, now, tends to go with Air Print.

Secondly, in some newer HP WSD drivers,, using TCP/IP can lead to issues. That happened to me on Windows 8.1 and I went back to WSD.

If you want to use only TCP/IP, use the basic (not full function) driver and test that it works reliably.

I have an HP8610, the full function driver provides WSD, and it is has been running fine for over a year on my Windows 7 computer. The printer is on my home network and I use the printer on my Windows 8.1 laptop.

HP is changing away from TCP/IP and I am working with the change.
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Spike99On-Site IT TechnicianCommented:
HP only released a a host-based print driver for the HP LaserJet P2035, although the printer itself is compatible with the PCL 5e printer language.  I would try loading a PCL 5e driver for it using the IP port.  We used to load the HP LaserJet P2015 PCL 5e for the P2035 on our terminal servers: it worked very well.

So, you could try either the HP PCL 5e UPD or the HP LaserJet P2015 PCL 5e driver.
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Fred MarshallPrincipalAuthor Commented:
What is an HP  "GDI Plug and Play Package "
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JohnBusiness Consultant (Owner)Commented:
GDI is a printer that has support for Windows Graphical Device Interface

http://www.webopedia.com/TERM/G/GDI_printer.html

I am not sure this has much to do with WSD and TCP/IP
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Fred MarshallPrincipalAuthor Commented:
The reason I asked is because this is the description given for the one Windows 7 driver for the Laserjet P2035n.
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JohnBusiness Consultant (Owner)Commented:
What more might we help you with ?
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Fred MarshallPrincipalAuthor Commented:
I'd rather not foreclose the discussion.....
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LeeTutorretiredCommented:
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
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JohnBusiness Consultant (Owner)Commented:
Fred - You asked about WSD and I think I answered that.
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Fred MarshallPrincipalAuthor Commented:
Of the questions I asked, only one was answered that I can tell:
"Would you use WSD on purpose?"
There are quite a few others.

The solution appears to be:
- Use TCP/IP assuredly in the install / configuration.
- Turn off bidirectional communications.
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JohnBusiness Consultant (Owner)Commented:
what determines whether a computer will use WSD for a printer?  Is it the printer?  Is it another printer with WSD enabled?  Is it the computer / printer install?  I've not found what seems to be consistency.

For HP, WSD will be used by default unless you do deliberately do not use it

- is WSD problematic as I suspect.  I've read things that suggest it is.

No, it generally not problematic (has not been for me). But for basic printing in a company environment, I do use TCP/IP which works properly.

- would you use WSD on purpose?  Would you avoid it on purpose as I've done? <-- No, generally no need to avoid it.

what else should I be asking?   <-- Probably asking yourself why WSD does not work for you.
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JohnBusiness Consultant (Owner)Commented:
While there was lots of interesting information, nothing addressed "print without end" nor issues with WSD.

Print without end is a problem in your environment and not caused by WSD.  

You seem to be intent on proving WSD does not work when it fact, it does work.
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Fred MarshallPrincipalAuthor Commented:
I believe that WSD works for some in some situations.  
But I've read a lot of things about it not working....
I agree that "print without end" is a problem of our environment.  
But that environment includes WSD.
There's no basis offered for saying that somehow WSD should be eliminated from consideration as one of the sources of the problem.  The argument "it isn't because it just isn't" doesn't work for me.
WSD is a communication mechanism.
"Print without end" is a communication problem it appears.
So?  How does one conclude that there isn't a possible relationship?

This is a pretty narrow discussion!
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Fred MarshallPrincipalAuthor Commented:
While there was lots of interesting information, nothing addressed "print without end" nor issues with WSD.
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