troubleshooting Question

WSD and Laserjet P2035n and Windows 7

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hypercubeFlag for United States of America asked on
Printers and ScannersWCFWindows 7
19 Comments1 Solution1391 ViewsLast Modified:
I have 2 or 3 sites which are mostly using Windows 7 computers.  The sites have one or two HP Laserjet P2035n printers connected via Ethernet as network printers.

Recently, selected users started having problems with at least the P2035n printers and, possibly, others.
The problem is printing multiple copies of the same print job - including test pages.  Actually, it is "print without end" until we shut things down and start over.  Very disruptive.

I tend to attribute this behaviour to WSD.  While I have attempted to install all printers with a tCP/IP port and have attempted to turn off WSD on the printer(s) when possible, I'm not the only printer installer on computers and printers are introduced without my involvement.
Only WSD seems to be a common element but then it remains confusing.
For example, I found a P2035n with WSD NOT enabled but using WSD on a computer anyway .. ????

I just fixed a computer with this problem by removing all the printers and starting over.  In this case I forced the connection to be TCP/IP.

I have probably more questions than I know how to ask:
- what determines whether a computer will use WSD for a printer?  Is it the printer?  Is it another printer with WSD enabled?  Is it the computer / printer install?  I've not found what seems to be consistency.
- is WSD problematic as I suspect.  I've read things that suggest it is.
- would you use WSD on purpose?  Would you avoid it on purpose as I've done?
what else should I be asking?
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