Windows 2012 R2 roaming profile & Windows 2008 SP2 terminal server

masato78desu used Ask the Experts™
Hello all, I need some help. My client is using Citrix 5.0 web interface and Windows 2008 SP2  64bit terminal server.
Client used to have a Windows 2003 file share, user profiles, redirections and printer share on same Windows 2003 server.
I have migrated Windows 2003 server to Windows 2012 R2 64bit server. test (login, access to network drive, print) was OK but once all users redirect data moved to new server by GPO, problem has started which user can't print out, keep freeze desktop when they launch application or switch application. They had to force to log out form terminal server.

1. Printer : it seems like driver issue and vendor tried couple of KX 32/64bit driver but it did not work and at last he installed classic 32/64bit driver and users can start print but sometimes failed but it better.  On terminal server there are spooler warning that 64bit driver could not download from print server which is windows 2012 r2.

2. Since all user profiles migrated to Windows 2012 r2 server, random users have freeze desktop when they open any application or switch applications. applications are installed on terminal server locally.

We did not have any issue before migrate from windows 2003 to 20012. Checked event viewer but there is no related error or warning.

I and my colleagues are trying to resolve this issue but we can't find any correct solution.

Any advise appreciate.
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Systems engineer
Top Expert 2008
Printing: With Windows Server 2008 and above, you can use Easy Print on TS/RDS to get rid of the "print driver hell" need to install print drivers on the TS/RDSH server. Easy Print will redirect the printer through XPS driver to use the client's default printer. I haven't installed a print driver on TS/RDSH the last 5 years.

Folder Redirection: When migrating Folder Redirection, the user need to be able to access the source path. If you still have references to old server no longer online, you can get performance issues when for example Word or Excel try to access the missing file server share. We had a file server crash a couple of years ago, and have seen rests of it make the RDSH go down on its knees (1 Word process taking 50% CPU on RDSH).
If Folder Redirection fails, it will try to apply during coming logon until it succeed.

How was migration of file server done? If you moved the data with robocopy or similar tool, make sure the permissions are retained.

For troubleshooting, do you see anything in eventlog when the issue occurs?
Seth SimmonsSr. Systems Administrator

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