Mapping return access is denied but same id ca be use to logged on to the server

I have a problems here with one of windows 2012 server,  the server is actually in domainA, and my account is in DomainY, I can use to logged on to the server ( domainA,) using my account in domainY but when I try to map the server, its always says access is denied.

any idea why this happen ?
motioneyeAsked:
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Davis McCarnOwnerCommented:
You need to inspect the permissions for the share on the server in domainA.  You might not be a member of the appropriate group.
motioneyeAuthor Commented:
Hi,
I manage to at least with temporary solution which is mapping the drive using IP address, it works perfectly.

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Lionel MMSmall Business IT ConsultantCommented:
This may be a workaround fix but this is not a solution--if you don't find the root cause other problems will start showing up later.
motioneyeAuthor Commented:
Resolve myself the issue by mapping the server and its drive using IP address instead server name
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Windows Server 2012

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