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Lee RobertsFlag for United States of America

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Outlook 2013 hangs on "Loading Profile"

I set up a new machine (Windows 8.1 64 bit) with Office 2013 connecting to an exchange account in Outlook.  During autodiscovery it hangs logging in to server.  After manually setting it up Outlook hangs at Loading Profile. I've done everything I know how to do:

1. Uninstalled/Reinstalled Office
2. Created new profile
3. Created registry key to disable hardware acceleration (found this one in several posts on Google).
4. Contacted exchange host (who re-tried everything I already did)
5. Completely uninstalled antivirus software.
6. Disabled firewall

I really don't know what else to do.  The account works fine from other machines.
Avatar of Will Szymkowski
Will Szymkowski
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Does this happen on all machines? If it is speciifc to one user or one machine try creating a new Windows Profile.

Will.
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Lee Roberts
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I figured it out myself.